Support team helps practice deliver innovative services for patients and referring physicians.
Greenville, S.C., April 24, 2017 – eRAD announced today that Shin Imaging Center has selected eRAD’s Radiology Information System (RIS), PACS, Speech Recognition, and Patient and Physician Portals to dynamically manage its clinical and business workflows. The practice also selected RADAR, eRAD’s secure healthcare communications platform, to quickly and easily connect with referring physicians and patients.
eRAD is a subsidiary of RadNet, Inc., (NASDAQ: RDNT) and a leading provider of standards-based, web-centric radiology image and data management solutions.
Expanding from its Los Angeles location, Shin Imaging opened a second center in Fullerton, Calif., and had an aggressive implementation schedule. The eRAD services team was able to meet the planned go-live date. “We set the bar really high, and the eRAD team did an outstanding job,” said Charlie Maloney, President of Shin Imaging. “Even when some of the hardware was delayed, which cut out critical time, they rolled up their sleeves and came through. This is one of the reasons we selected eRAD — because others were not even in the ballpark in terms of the quality of customer attention.”
Another driving factor in the decision was eRAD’s portal technology. “eRAD’s Physician Portal was better than any of the others we saw,” said Cindy Shin, founder and Chief Executive Officer of Shin Imaging. “Report turnaround time is a key measure for us, and the portal facilitates that. Our referring physicians will be able to login and quickly see all their patients’ reports, with images, in one place. They’re ready to get away from faxing, and we’re excited to deliver that kind of innovation to our provider community.”
Shin Imaging expects to open a third facility in Buena Park, Calif., later in the year, and eRAD technology will enable monitoring of multiple locations from one dashboard.
“Our aim is to bring cutting edge capabilities that patients and referring physicians cannot find elsewhere. We have brand new imaging equipment—3T MRI is the cornerstone of our business—and we wanted a state-of-the-art PACS and RIS platform to go along with that,” said Maloney.
As Shin Imaging grows its business, it will rely on eRAD to deliver both the technology and the service to support its goals. “The speed in which we got up and running successfully is really astounding,” said Shin. “At every step, eRAD was there with prompt responses and diligent service—and that is critical. Their whole team is the best.”
About Shin Imaging Center
While providing the latest diagnostic imaging technology, SHIN Imaging has always focused on the compassionate personal side of diagnostic care as much as the technical side. Shin Imaging strives to ensure its core quality care principle: that each patient is unique and deserves specialized attention. Shin Imaging is proud to have served over 100,000 MRI patients since 2003. Its radiologists are board certified, and its facilities are American College of Radiology (ACR) accredited. For more information, visit shin-imaging.com.
About eRAD, Inc.
eRAD offers a complete suite of workflow solutions for the imaging industry. Its EHR-Certified RIS, web-based PACS, and multi-site workflow solutions are used by teleradiology businesses, specialty reading groups, multi-site reading groups, hospitals, and outpatient imaging centers. With over 500 customers in the U.S. and abroad, eRAD’s products are available as cloud-based hosted solutions, or as in-house enterprise solutions.
Seth Koeppel, SVP Sales
About RadNet, Inc.
RadNet, Inc. is the leading national provider of freestanding, fixed-site diagnostic imaging services in the United States based on the number of locations and annual imaging revenue. RadNet has a network of 305 owned and/or operated outpatient imaging centers. RadNet’s core markets include California, Maryland, Delaware, New Jersey, New York, Florida and Rhode Island. In addition, RadNet provides radiology information technology solutions, teleradiology professional services and other related products and services to customers in the diagnostic imaging industry. Together with affiliated radiologists, and inclusive of full-time and per diem employees and technicians, RadNet has more than 7,000 employees. For more information, visit radnet.com.