At eRAD, we understand that your questions, concerns and feedback are invaluable. Our professional, responsive support team ensures that you are able to take full advantage of your eRAD system and that your ideas and suggestions have traction.
Courses can be tailored to your particular enterprise—provided, for example, for particular staff members or on particular topics, and even as web sessions. Standard training includes:
PACS Administrator training
Includes workflow, end-user support, system checks and troubleshooting.
Provides the essential information resellers need to install and maintain eRAD PACS, including in-depth configuration, networking and support concepts.
Provides instruction for end users on how to use the eRAD product(s). This is included as part of the implementation plan, and is also available after upgrades or the introduction of new features. Application training is always available to new staff members or as a refresher course to ensure the system is used to its maximum potential.
eRAD also provides—free of charge—training tools that help users develop prowess with the system, such as:
- Quick Reference Guides for all levels of end users.
- Training Check Sheets to help administrators and key users train others.
- Custom mouse pads for radiologists and key users, so all default keyboard shortcuts and hot keys can be found at a glance.