Pioneering imaging center realizes significant savings with new platform

Greenville, S.C., December 2nd, 2020 – eRAD announced today that Abercrombie Radiology in Knoxville has deployed eRAD’s Patient Portal, Mammography Tracking module, communications platform (called RADAR), and Radiology Information System (RIS). eRAD, a subsidiary of RadNet, Inc. (NASDAQ: RDNT), is a leading provider of standards-based, web-centric radiology image and data management solutions.

Abercrombie Radiology was established in 1925 and has continually delivered the latest breakthroughs in imaging to patients in east Tennessee. As part of that commitment to high-quality care, Abercrombie has chosen to replace its legacy RIS and streamline its clinical workflow. “We read for a large hospital system and other medical groups,” said Jorja Clark, Abercrombie’s Director of Clinical Operations. “We completed a thorough analysis of cost, feature sets, and service offerings among different vendors, and eRAD is the best solution for our requirements.”

eRAD’s Mammography Tracking module is one example of a significant efficiency enhancement to Abercrombie. The practice can now stipulate its own reminder intervals and automatically generate letters to patients that correspond with tissue density and BI-RADS® coding (the scoring system that categorizes mammogram results). “eRAD enables us to eliminate a majority of the manual processes,” said Clark. “The workflow is faster and significantly more automated.”

RADAR, eRAD’s secure communications platform, enables the Abercrombie team to send HIPAA-compliant instant messages to physicians for faster collaboration. “We are also using RADAR for patient reminders, a feature that was absent in our legacy system,” Clark said. “Best of all, all these features are integrated into a single platform.”

COVID presented a unique challenge for deployment—one that showcased eRAD’s flexibility. “The pandemic created unique challenges and a tightened time-line for deployment,” Clark explained. “The eRAD implementation team quickly assembled everything we needed, including safe on-site training that was a key requirement for our staff.”

“It is a pleasure to work with a radiology practice that is so organized in its approach,” said Dave Cunningham, VP of Sales for eRAD. “Abercrombie knew what it wanted, and the group was very thorough and professional in its requirements. Abercrombie visited with a local group already using eRAD to see the system in action. The visit provided clarity around system requirements and furthered the collaboration between Abercrombie’s radiologists and our implementation team. We are delighted to partner with such a successful provider.”

About Abercrombie Radiology
Abercrombie Radiology was established in 1925 as Knoxville’s first outpatient radiology center. Not only the first of its kind, Abercrombie is the first in quality imaging and patient care. Abercrombie provides a fully-accredited center for breast health for the community, as well as expertise in multiple modalities, such as MRI, DEXA, ultrasound, X-Ray, and interventional radiology.  With 25 board-certified radiologists, Abercrombie is Knoxville’s most trusted radiology group.
For more information, visit

Jorja Clark
Director of Clinical Operations
[email protected]

About eRAD, Inc.
eRAD offers a complete suite of workflow solutions for the imaging industry. Its EHR-Certified RIS, web-based PACS, and multi-site workflow solutions are used by teleradiology businesses, specialty reading groups, multi-site reading groups, hospitals, and outpatient imaging centers. With over 500 installations in the U.S. and abroad, eRAD’s products are available as cloud-based hosted solutions, or as in-house enterprise solutions. For more information, visit

Dave Cunningham
VP Sales

About RadNet, Inc.
RadNet, Inc. is the leading national provider of freestanding, fixed-site diagnostic imaging services in the United States based on the number of locations and annual imaging revenue. RadNet has a network of 334 owned and/or operated outpatient imaging centers. RadNet’s core markets include California, Maryland, Delaware, New Jersey, Arizona, and New York. In addition, RadNet provides radiology information technology solutions and other related products and services to customers in the diagnostic imaging industry. Together with affiliated radiologists, and inclusive of full-time and per diem employees and technicians, RadNet has approximately 8,600 employees. For more information, visit