Support 2017-05-16T14:26:57+00:00

SERVICES

Support

We work for your success.

At eRAD, we understand that your questions, concerns and feedback are invaluable. Our professional, responsive support team ensures that you are able to take full advantage of your eRAD system and that your ideas and suggestions have traction.

eRAD provides support 24 hours a day, 7 days a week—a demonstration of our commitment to resolving issues as quickly as possible.  We work for your success, so you can focus on what’s important—providing quality care

 

CONTACT eRAD SUPPORT

eRAD Inc. Support

United States/Canada: 1.866.414.eRAD (3723)
Europe: +36.1.489.4710
E-mail: [email protected]

**When contacting support please be sure to have your Site Identification Number and Server Identification number which can be located on the Info tab (second from the left) of your eRAD system.

To submit a bug report or request a change to the product, fill out our change request form.

CONTACT eRAD SUPPORT
“Because we’ve been working with eRAD for the past five years, we’ve built a relationship both with the support team in the U.S. and in Hungary. Both teams provide excellent support for us. When it’s nighttime for us, the team in the US is available. In our daytime, the team in Hungary is available. I must say, they’re always very helpful and thinking creatively to find solutions.”
Erik de Grijs, Chief Operations Officer, Teleconsult Europe